Production Manager at Jakemans, Lee Vacey, was impressed by Windsor’s strong local presence and the level of service the materials handler provides. Says Lee: “The specification of the machine changed a few times during the tender, so we were pleased with how Windsor liaised with us closely to ensure the correct equipment was supplied. We are also keen on receiving a high level of service and competitive prices, which happily, Windsor has been able to deliver.”
David Hodgkinson, Sales Manager at Windsor Material Handling believes listening to customers closely but also providing fresh ideas is behind the success of their material handling solution.
“Ensuring you know the requirements of the customer is absolutely key before you can start to make any recommendations. However, it sometimes takes a fresh perspective to find the perfect solution,” He says.
David adds: “At Windsor, each material handling solution we provide is tailored specifically for each different customer and their requirements. We take into account important factors such as cost effectiveness, fuel consumption, safety, noise and maintenance, then we ensure we are providing a product that sits in line with the company’s values.”