Kevin Hazeldine, operation and facilities manager at InBond, said he had a clear idea in mind of what they needed, and Windsor was able to deliver.
“In the past, we have had suppliers that promised the world when selling the services, but fell short when it came to delivery,” Kevin explains. “With a warehouse as versatile as ours, we needed the equipment to match, and Kraig at Windsor pulled out all the stops to provide us with exactly what we needed.”
Over the past 40 years, Windsor Materials Handling has grown from representing and being the exclusive supplier of the Komatsu forklift truck product range into an independent materials handling company that is able to provide an unbiased consultative approach for any application.
The racking at InBond’s facility towers at 12.2 metres high in some places, while in other areas it stands at 8.6 metres. Coupled with extremely narrow aisles, it took vigorous planning to source machinery fit for purpose. After careful consideration, Windsor supplied the firm with a mix of access equipment, including scissor lifts from JLG, QuickStock lifts from Genie, and forklifts from Flexi and Komatsu.
Kevin adds: “Stock comes in and out all of the time, and at times it is very unpredictable. If one of our trucks is down for longer than a day we need a replacement quickly. Compared to the engineers we have worked with previously, Windsor has a super-fast service when it comes to repairs and maintenance. We were also pleasantly surprised by the speedy equipment turnaround.”
InBond purchased four forklifts – two Komatsu and two Flexi – while the rest of the fleet were rented from Windsor along with a service contract.